1. Introduction
This Privacy Policy explains how AG Studio ("we," "our," or "us"), an unregistered digital product studio based in Venezuela, operating through the website https://agstud.io, collects, uses, shares, and protects personal information.

This policy applies to information we collect when you use our website, hire our services, use our applications, or otherwise interact with us. By accessing our website, using our services, or purchasing our products, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us
Depending on your interaction with AG Studio, we may collect:

- Contact information (such as name, email address, phone number, and business address)
- Payment information (such as billing address and payment method details)
- Project requirements and specifications
- Communication records between you and our team
- Account information if you create an account for our applications

2.2 Information We Collect Automatically
When you visit our website or use our applications, we may automatically collect:

- Device information (such as IP address, browser type, operating system)
- Usage data (such as pages visited, time spent on pages, links clicked)
- Location information (general location based on IP address)
- Cookies and similar tracking technologies (as detailed in Section 7)

2.3 Information From Third Parties
We may receive information about you from third parties, including:

- Business partners
- Service providers
- Payment processors
- Analytics providers

3. How We Use Your Information
We use the information we collect for various purposes, including to:

3.1 Provide Our Services

- Deliver design and development services
- Develop and maintain applications
- Process payments
- Communicate about projects
- Provide customer support

3.2 Improve Our Services

- Analyze usage patterns
- Identify areas for improvement
- Develop new features and services
- Test and troubleshoot new products

3.3 Marketing and Communication

- Send updates about our services
- Provide information about new products or features
- Respond to inquiries and requests
- Conduct surveys and collect feedback

3.4 Legal and Security Purposes

- Comply with legal obligations
- Enforce our Terms and Conditions
- Protect against fraudulent, unauthorized, or illegal activity
- Ensure the security of our services and systems

4. How We Share Your Information
We may share your personal information in the following circumstances:

4.1 Service Providers
We may share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.

4.2 Business Transfers
If AG Studio is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 With Your Consent
We may share your information with third parties when we have your consent to do so.

5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider:

- The nature of the information
- Our legal obligations- Operational requirements
- The potential risk of harm from unauthorized use or disclosure

6. Data Security
We implement reasonable security measures to protect the security of your personal information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your data transmitted to our website or applications.

6.1 Security Measures
Our security measures include:

- Encryption of sensitive information
- Regular security assessments
- Limited access to personal information
- Secure development practices

6.2 Third-Party Security
We require our service providers to implement and maintain appropriate security measures to protect your personal information.

7. Cookies and Tracking Technologies

7.1 What Are Cookies
Cookies are small data files stored on your device that help us improve our website and your experience, see which areas and features of our website are popular, and count visits.

7.2 Types of Cookies We Use

- Essential cookies: Required for the website to function
- Analytical/performance cookies: Allow us to recognize and count visitors
- Functionality cookies: Enable website features
- Targeting cookies: Record your visit to our website, pages visited, and links followed

7.3 Your Choices Regarding Cookies
Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect certain features of our website.

8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:

8.1 Access and Update
You may access and update certain personal information by contacting us directly.

8.2 Data Portability
You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

8.3 Deletion
You may request that we delete your personal information, subject to certain exceptions provided by law.

8.4 Objection and Restriction
You may object to our processing of your personal information or request that we restrict processing in certain circumstances.

8.5 Withdrawal of Consent
Where we process personal information based on your consent, you have the right to withdraw that consent at any time.

8.6 Complaint
You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

9. International Data Transfers
As a global business, we may transfer your personal information to countries other than the one in which you reside. We implement appropriate safeguards when transferring data across borders, including:

- Standard contractual clauses
- Data protection agreements
- Compliance with applicable data protection laws

10. Children's Privacy
Our services and products are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as quickly as possible.

11. Third-Party Links and Services
Our website and applications may contain links to third-party websites and services. This Privacy Policy does not apply to such third-party content, and we are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party sites or services you visit.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:

hello@agstud.io

Last Updated: March 10, 2025